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Clear Voice Translations SMS Terms and Conditions

Clear Voice Translations SMS Terms and Conditions

1. Introduction
Welcome to Clear Voice Translations. By opting into our SMS notifications service, you agree to these Terms and Conditions. This service is designed to keep you informed about your translation requests, status updates, billing reminders, and other essential notifications related to our services.

2. Purpose of SMS Notifications
Our SMS notifications are designed to:
- Notify you of translation request updates and service status.
- Send payment reminders and important service-related alerts.
- Provide information on promotions or relevant updates.

3. Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from Clear Voice Translations regarding service updates, reminders, and other important notifications. Consent is not required to make any purchase. Message frequency may vary, but you can expect to receive between 1-4 messages per week.

4. Opt-Out Instructions
You may opt out of receiving messages at any time:
 - Reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message you receive from us.
 - Email us at services@clearvoicetranslations.com to request removal from SMS communications.
After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.

5. Help and Support
If you need assistance with our SMS service:
- Reply with the keyword “HELP” to any SMS message.
- Contact us via email at services@clearvoicetranslations.com for further support.

6. Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and from you to us. Please check with your mobile carrier for details regarding your plan.

7. Privacy and Data Security
Your privacy is important to us. Your phone number and any personal information provided will be used solely for the purposes described in this policy, such as managing your service requests, sending reminders, and ensuring proper communication.
We will not sell or share your personal information with third parties for marketing purposes. We may share your information only as required by law or to fulfill business obligations, such as payment processing.

8. Data Retention
We will retain your personal information for as long as necessary to provide our services and comply with legal obligations. Once it is no longer required, we will securely delete or anonymize your data.

9. Compliance with Regulations
Clear Voice Translations complies with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA). We provide clear opt-in and opt-out instructions to ensure your control over SMS communication.

10. Participation Requirements
To participate in our SMS service, you must:
- Be 18 years of age or older.
- Own a mobile device capable of receiving text messages.
- Be a subscriber to a text messaging service.

11. Dispute Resolution
By using our SMS service, you agree to resolve any disputes with Clear Voice Translations individually and not as part of a class or group action. All disputes will be resolved through final and binding arbitration. If you disagree with these terms, please do not participate in the SMS service.

12. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated via SMS or email. Your continued participation in our SMS service constitutes acceptance of the revised terms.

13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: services@clearvoicetranslations.com
Phone: 980-220-0110
Mailing Address: PO Box 54, Mooresville, NC 28115

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